Professional, polite, arrived on time. Gerald was friendly & approachable- he also made a point of saying he had a policy of not working in a home if there was no adult only teens/children which I felt was very wise & comforting too.
Gerald fixed the problem very fast and delivered the computer back very fast.
He explained things very clearly - AND he could quite easily have (or tried to) scammed me or ripped me off for a lot of money. Instead he gave various solutions, all different prices, including him building a computer specifically according to our needs & capabilities
Can’t recommend him enough. Will definitely use his company again.